Learning and Assessment Kit-FSKRDG007 Read and respond to simple workplace information 22477VIC Core units CHCCOM001 Provide first

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTAID010 Provide basic emergency life support HLTINF006 Apply basic principles and practices of infection prevention and control CHCCDE019 Work within a community development framework If you require RPL Kits with comprehensive benchmarking

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

evaluation and reporting program AHCNRM604 Review ecological management plans and strategies AHCNRM605 Develop a monitoring

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Elective units MSS408001 Develop the competitive systems and practices approach MSS408002 Audit the use of competitive tools MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS017009 Analyse and determine organisational risk areas in sustainability MSS017010 Determine process loss through mass or energy balancing If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-FSKRDG007 Read and respond to simple workplace information 22477VIC Core units CHCCOM001 Provide firstOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to