Self-Study Guide-BSBOPS404 Implement customer service strategies CRICOS Forms Core units AHCAGB519 Plan and

Core units AHCAGB519 Plan and monitor production processes AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance Elective units BSBADM504 Plan and implement administrative systems BSBPRC504 Manage a supply chain BSBRSK501 Manage risk BSBWHS513 Lead WHS risk management BSBWHS518 Manage WHS hazards associated with maintenance and use of plant BSBWOR501 Manage personal work priorities and professional development TLIR4002 Source goods/services and evaluate contractors * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCRT402 Collaborate in a creative process SIRXQUA001A Develop innovative ideas at work If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL009 Install LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPCOR2205 Follow WHS policies and procedures TLID1001 Shift materials safely using manual handling methods FWPTMM2205 Cut material to length and angles FWPCOT3234 Cut material using CNC sizing machines If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBOPS404 Implement customer service strategies CRICOS Forms Core units AHCAGB519 Plan andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the