Unit Knowledge Guide-ICTICT511 Match ICT needs with the strategic direction of the enterprise RII Units of competency TAEASS402 Assess

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEASS403 Participate in assessment validation If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B If you require RPL Kits with comprehensive benchmarking

cut and process materials for glazing products MSFGG2016 Assemble glazing products MSFGG3034 Install residential windows and doors MSFGG3036 Install commercial glazing products If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTICT511 Match ICT needs with the strategic direction of the enterprise RII Units of competency TAEASS402 AssessOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner